Princess Captains Circle
in [Cruise Ship]
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From: Rosalie B. on 11 Feb 2007 12:29 "Tobie Gerbrandt" <chezbull(a)shaw.ca> wrote: >The last time we cruised on Princess was just over three years ago. We were >already Platinum CC members, and really appreciated the free computer use, >however, there were several people there that seemed to be on the computers >"24/7", and sometimes it was hard to get a half hour to check and send >email. > This is perfectly easy to fix without charging money for it. All you have to do is what the library does - limit a person to 30 minutes unless no one is waiting for a terminal. Works like a charm - NOT necessary to implement a fee. >I believe that restricting the "free" usage is only a way of restricting >abuse of the privilege, and not a plan to remove more money from our >pockets. I'm sure that if someone had a problem with the computer not >logging off when it should, they would be given more time. Of course, they >would have to go about it in a polite way, and not with the belligerent >attitude I have seen in many cruisers. > >JMO Tobie>>>>on an Island in the Pacific > >"Bill C" <wgc19136(a)verizon.net> wrote in message >news:xrAzh.1943$g82.1298(a)trndny09... >> joker3304 wrote: >>> I was choosing Princess because I was supposedly a valued customer. I >>> am obviously no longer so. I have 19 cruises with Princess, but I >>> have many more cruises and will go where my loyalty is appreciated. >>> It is a matter of principle that you don't arbitrarily discontinue a >>> program while telling the people involved that you are doing them a >>> favor by doing it. >> >> I told my wife the same thing when her employer discontinued her pension >> plan. >> I said you should quit and go work somewhere else and work where you will >> be appreciated. >> After all she has many more years to work.<sarcasm off> >> >> Do you honestly think they arbitrarily discontinued this perk? >> >> Do you honestly think that a lot of people are going to stop cruising on >> Princess because they can't sit at a computer terminal 24/7 while on a >> cruise? >> >> I'm sure some bean counter factored all this in before they decided to go >> this route. >> >> Good luck to you on which ever cruise line you decide to be loyal to. >> >> Bill >> >> That is dishonest. I expect that other "perks" >>> will be withdrawn soon, like the laundry. It is shortsighted to >>> believe that they will make more money this way when they will in fact >>> be losing cruisers. My wife and I always use minisuites on our >>> cruise. The internet access isn't the issue - I can pay for whatever >>> I need, it is a matter of principle and honesty. If you do not >>> understand that I can understand. Princess is obviously run by people >>> just like you. >>> >>> >>> On Sat, 10 Feb 2007 19:56:15 -0500, Lee Lindquist <no(a)2.spam> wrote: >>> >>>> On Fri, 09 Feb 2007 15:13:04 GMT, www.ttdown.com >>>> <joker3304(a)nospam.yahoo.com> wrote: >>>> >>>>> I can cruise RCCL anytime. It isn't that they offer free internet >>>>> access, it's that my reason for loyalty to Princess doesn't exist any >>>>> more - they certainly are not loyal to me. >>>> ...so you were choosing Princess because of the free internet >>>> access? >>> >>> no email, just post response >>> >> >> >> -- >> Visit my Caribbean Princess website: >> www.cruisingthecaribbeanprincess.com >
From: Charles on 11 Feb 2007 12:36 In article <pVHzh.933658$1T2.458998(a)pd7urf2no>, Tobie Gerbrandt <chezbull(a)shaw.ca> wrote: > I believe that restricting the "free" usage is only a way of restricting > abuse of the privilege, and not a plan to remove more money from our > pockets. I'm sure that if someone had a problem with the computer not > logging off when it should, they would be given more time. Of course, they > would have to go about it in a polite way, and not with the belligerent > attitude I have seen in many cruisers. I think the problem is that they gave free unlimited access and now are restricting it. Many it seems did become "loyal" to Princess because of it. Princess probably should have anticipated that there would be a few who abused the unlimited access. I never booked Princess because of the perk although I did like it. And compared to other cruise lines loyalty programs the credits they are giving instead of the unlimited access are still the best and are pretty close to the internet time I actually have used when on a cruise. But I can understand the disappointment many have with the change. People don't like take backs. Perhaps it is a good thing that some will broaden their cruising and book on other cruise lines. I think it is silly to become loyal or hooked to one particular cruise line for any reason. Cruise lines are businesses and they are not going to be loyal to you, they are going to be loyal to their investors foremost and they will make cost cutting changes even if it will cost them a few customers. -- Charles
From: Joseph Coulter on 11 Feb 2007 13:11 Tobie Gerbrandt wrote: > The last time we cruised on Princess was just over three years ago. We were > already Platinum CC members, and really appreciated the free computer use, > however, there were several people there that seemed to be on the computers > "24/7", and sometimes it was hard to get a half hour to check and send > email. > Regent offers free email for its Seven Seas members with more than 5 cruises (though I got it on the fifth) It comes in increments. I was told that if I used the time I could simply purchase another and it would be taken off my bill. I believe that they do it that way to keep people aware that the free internet is a privilege.
From: Frank F. Matthews on 11 Feb 2007 15:31 Rosalie B. wrote: > "Tobie Gerbrandt" <chezbull(a)shaw.ca> wrote: > > >>The last time we cruised on Princess was just over three years ago. We were >>already Platinum CC members, and really appreciated the free computer use, >>however, there were several people there that seemed to be on the computers >>"24/7", and sometimes it was hard to get a half hour to check and send >>email. >> > > This is perfectly easy to fix without charging money for it. All you > have to do is what the library does - limit a person to 30 minutes > unless no one is waiting for a terminal. Works like a charm - NOT > necessary to implement a fee. > snip I was wondering if anyone had noticed that approach. I suspect that the line wants the money.
From: Charles on 11 Feb 2007 15:52
In article <45cf7d25$0$28117$4c368faf(a)roadrunner.com>, Frank F. Matthews <frankfmatthews(a)houston.rr.com> wrote: > I was wondering if anyone had noticed that approach. I suspect that the > line wants the money. Some people seem to think that the internet on a ship is something that costs the cruise line nothing. They have to pay for someone to install and then maintain the equipment and to maintain the software. There is also security that must be maintained. Then after the costs no doubt they do want to make some revenue above the costs. They are running a business and like every aspect of your cruise they go beyond breaking even because they would be out of business if there was no return to the investors, the investors would withdraw their cash and move it to a business that had a return or a higher rate of return. Just like right now I am moving my liquid cash fund to a money market account with a higher interest rate from the one they are currently in that has not kept up. -- Charles |