Princess Captains Circle
in [Cruise Ship]
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From: Ray Goldenberg on 11 Feb 2007 15:57 On Sun, 11 Feb 2007 15:52:34 -0500, Charles <fort(a)his.com.remove.invalid> wrote: >Some people seem to think that the internet on a ship is something that >costs the cruise line nothing. Hi Charles, You are correct. Most cruise lines are using another company for this service. Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com --
From: joker3304 on 11 Feb 2007 16:01 I do not care what Princess Marginal costs are. The made a representation to me that If I cruised with them a certain number of times they would reward me with this service. You know as well as I that a few people will use more than most. That is a cost of doing business and creating loyal customers in a large market. We were on the Golden Princess for 26 days last year. I certainly used more than what my current "allowance" would be, but no where near what someone did. I venture someone will launder to much for the bean counters and that will trigger an "Allowance". There is obviously no point in discussing this with you as you simply don't get it. I am sure that your solution to too much traffic is to declare a mileage allowance so that people don't drive too much. On Sun, 11 Feb 2007 06:47:35 -0500, Lee Lindquist <no(a)2.spam> wrote: >On Sat, 10 Feb 2007 21:25:57 -0800, joker3304 ><joker3304(a)nospam.yahoo.com> wrote: > > >>will be withdrawn soon, like the laundry. It is shortsighted to >>believe that they will make more money this way when they will in fact >>be losing cruisers. My wife and I always use minisuites on our > >How can anyone without inside information know this? > >You would need to know what Princess' marginal cost for internet >access is, and how much is being given away. > >We had one correspondent here tell us that he used >nearly $3000 worth of access during a cruise. > >Having read that post, I can understand the need for a limit. > >Maybe it should be higher than $75 / 7-days, but $3000 is >crazy. no email, just post response -- Posted via a free Usenet account from http://www.teranews.com
From: joker3304 on 11 Feb 2007 16:04 It is clearly a money issue. As such it is a breach of their word in creating this reward. On Sun, 11 Feb 2007 14:31:53 -0600, "Frank F. Matthews" <frankfmatthews(a)houston.rr.com> wrote: > > >Rosalie B. wrote: > >> "Tobie Gerbrandt" <chezbull(a)shaw.ca> wrote: >> >> >>>The last time we cruised on Princess was just over three years ago. We were >>>already Platinum CC members, and really appreciated the free computer use, >>>however, there were several people there that seemed to be on the computers >>>"24/7", and sometimes it was hard to get a half hour to check and send >>>email. >>> >> >> This is perfectly easy to fix without charging money for it. All you >> have to do is what the library does - limit a person to 30 minutes >> unless no one is waiting for a terminal. Works like a charm - NOT >> necessary to implement a fee. >> >snip > >I was wondering if anyone had noticed that approach. I suspect that the >line wants the money. no email, just post response -- Posted via a free Usenet account from http://www.teranews.com
From: Rosalie B. on 11 Feb 2007 17:26 Ray Goldenberg <ray(a)lighthousetravel.com> wrote: >On Sun, 11 Feb 2007 15:52:34 -0500, Charles ><fort(a)his.com.remove.invalid> wrote: > >>Some people seem to think that the internet on a ship is something that >>costs the cruise line nothing. > >Hi Charles, > >You are correct. Most cruise lines are using another company for this >service. I have no dog in this fight as I've never cruised on Princess and don't have any plans to do so in the future. The cruise line has to have some access for their own communications. They aren't going to cut back that But whether the cruise line has to pay someone for the internet access is not the point. They may indeed contract out the internet cafe management. (I heard that they coffee bar in the internet cafe area on the Maasdam was contracted through the NY Times and so the espresso and other coffees were no longer free from this location which gave a lot of people heartburn (figuratively speaking of course). I also heard that the same contractor was running the library and internet cafe) Princess offered this as a perk and have now withdrawn it, and that has made people who picked Princess over other cruise lines because of this and other perks are feeling betrayed. It's kind of like (on a smaller more unimportant scale) what happened to military retirees who were promised free medical care for life and then the DOD decided they needed to pare down on their expenses and started to require that dependents and retirees go to civilian facilities and pay a co-pay. In order to keep people from hogging the terminals, it is not necessary to withdraw the free internet. So since they have done so it is probably either that they are unwilling to do it in a nicer way, or else they are doing revenue enhancement.
From: Charles on 11 Feb 2007 17:49
In article <id5vs2pdek2emiku1j1266lv0u6l2qgin3(a)4ax.com>, Rosalie B. <gmbeasley(a)mindspring.com> wrote: > In order to keep people from hogging the terminals, it is not > necessary to withdraw the free internet. So since they have done so > it is probably either that they are unwilling to do it in a nicer way, > or else they are doing revenue enhancement. They have not withdrawn free internet. They have capped the amount of free internet. You get a $75 credit for internet on a seven day cruise. And by capping it that would discourage people from hogging the terminals. Also it would discourage people from hogging the bandwidth. I don't know if this was a real problem but as mentioned someone posting here bragged about using thousands of dollars of access. That is one that this small forum knows about. It reminds me of when using washers and dryers in the laundry room were free in a condo in this area. One of the residents was bringing all the linens from his restaurant to the laundry room. So they had to stop that. It only takes a few abusers to ruin a good thing. -- Charles |