Princess Captains Circle
in [Cruise Ship]
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From: clint on 14 Feb 2007 20:00 What did you morons do, twenty years ago? "Jean O'Boyle" <j.oboyle(a)removefudged.sbcglobal.net> wrote in message news:RNNAh.22202$zH1.12469(a)newssvr29.news.prodigy.net... > > "ron felder" <ronfelder_nospam(a)verizon.net> wrote in message > news:teEAh.2399$II6.1587(a)trnddc07... >> unless you have a sick family member why do you need to stay in touch >> with your family? can't they live without you? > > Of course they can live without us, but you must not have a very close > knit family to say this...Just being able to know that everything and > everyone at home is fine makes a cruise more enjoyable and relaxed. > > --Jean >
From: Rosaly Z. Greenberger on 14 Feb 2007 21:39 THank you Jean for your reply to this "loner" I was trying to figure out how to say the same thing to him. rosaly > "ron felder" <ronfelder_nospam(a)verizon.net> wrote in message > news:teEAh.2399$II6.1587(a)trnddc07... > >>unless you have a sick family member why do you need to stay in touch with >>your family? can't they live without you? > > > Of course they can live without us, but you must not have a very close knit > family to say this...Just being able to know that everything and everyone at > home is fine makes a cruise more enjoyable and relaxed. > > --Jean > >
From: Boomer on 17 Feb 2007 08:34 We just returned from the Caribbean Princess last week & they now have started to logon in a different fashion by using a first initial/lastname/cabin number with a chosen password. It also provides you with a list of all your used minutes when you log off. It's still unlimited time until April & I usually don't pay much attention to the amount of time spent on the Internet but the $75 allowance hardly covers checking e-mail & a quick weather check every now & then. The service to the eastern Caribbean was terrible (possibly because of storms) & one day the cafe had only 4 terminals available because of slow service. There was one person along side of me trying for over a hour to arrange seating assignments for her family's return flight. There's another charge that's a new one- a one time $3.95 per activation fee that they applies to all accounts, although it was still waved for Platinum and Elite members until April 1. "joker3304" <joker3304(a)nospam.yahoo.com> wrote in message news:tfqns2tce624f7q80it0nhntrfc97243id(a)4ax.com... >I know there was an earlier thread about the cutback in the internet > access for Platinum and Elite members, but I did not see any > suggestions to let Princess know about our dissatisfaction with their > arbitrary decision. I am an elite member who does use the internet > and having been on many cruises where the internet access was > exceedingly slow, or worse where it "froze" and you could not log off, > the credit is small. The pursers attitude was that you would > automatically be logged off in about an hour. When you are charged by > the minute, your credit gets used fast. Also, we are taking a 16 day > cruise through the canal in late april. A 7 day cruise has a credit > of $75.00, a 16 day cruise has a credit of $100 for 9 addtional days. > Hardly equitable, especially since I was promised this perk when I > signed up for the cruise. I certainly will consider it seriously when > I cruise next to South America. > > I think people need to express their concerns directly to Princess, > > Mr. Peter Radcliffe, President > Princess Cruises > 24844 Avenue Rockefeller > Santa Clarita, CA 91355 > > cc: Joanna Crayon, Director Captain's Circle > > A benefit that was designed to build loyalty does not achieve the goal > when it is arbitrarily removed. > > Art > > no email, just post response
From: Rosalie B. on 17 Feb 2007 12:36 "Boomer" <nospam(a)aol.com> wrote: >We just returned from the Caribbean Princess last week & they now have >started to logon in a different fashion by using a first >initial/lastname/cabin number with a chosen password. It also provides you >with a list of all your used minutes when you log off. It's still unlimited >time until April & I usually don't pay much attention to the amount of time >spent on the Internet but the $75 allowance hardly covers checking e-mail & >a quick weather check every now & then. The service to the eastern Caribbean >was terrible (possibly because of storms) & one day the cafe had only 4 >terminals available because of slow service. There was one person along side >of me trying for over a hour to arrange seating assignments for her family's >return flight. There's another charge that's a new one- a one time $3.95 per >activation fee that they applies to all accounts, although it was still >waved for Platinum and Elite members until April 1. This is exactly the same as what we had on HAL and NCL. A small activation fee, log on with first initial last name cabin number, and a list of used minutes when you log off. We also got some free minutes for signing up the first day, and on HAL we got some extra free minutes for being Mariners. About a half an hour each time. I found that the terminals were not as fast as my laptop but YMMV. .. > >"joker3304" <joker3304(a)nospam.yahoo.com> wrote in message >news:tfqns2tce624f7q80it0nhntrfc97243id(a)4ax.com... >>I know there was an earlier thread about the cutback in the internet >> access for Platinum and Elite members, but I did not see any >> suggestions to let Princess know about our dissatisfaction with their >> arbitrary decision. I am an elite member who does use the internet >> and having been on many cruises where the internet access was >> exceedingly slow, or worse where it "froze" and you could not log off, >> the credit is small. The pursers attitude was that you would >> automatically be logged off in about an hour. When you are charged by >> the minute, your credit gets used fast. Also, we are taking a 16 day >> cruise through the canal in late april. A 7 day cruise has a credit >> of $75.00, a 16 day cruise has a credit of $100 for 9 addtional days. >> Hardly equitable, especially since I was promised this perk when I >> signed up for the cruise. I certainly will consider it seriously when >> I cruise next to South America. >> >> I think people need to express their concerns directly to Princess, >> >> Mr. Peter Radcliffe, President >> Princess Cruises >> 24844 Avenue Rockefeller >> Santa Clarita, CA 91355 >> >> cc: Joanna Crayon, Director Captain's Circle >> >> A benefit that was designed to build loyalty does not achieve the goal >> when it is arbitrarily removed. >> >> Art >> >> no email, just post response >
From: joker3304 on 17 Feb 2007 14:33
I directed letters to both Peter Radcliffe, President, and Joanna Crayon, Director of the Captain's Circle. Neither bothered to respond but directed a Passenger service specialist, obviously with just the party line to respond. Her only specialty was to say that thisl was the change, like it or lump it. When I booked my Cabin, this was not the policy. It would seem abreach of contract since their printed literature says the old policy. Interestingly, they say we were informed of the change. I happened accidently onto the new policy. They did not have the courtesy to notify Platinum or Elite members directly. I noticed on the Carribbean Princess voyage the service has not improved. In addition they have added an extra fee of $3.95 - which was never mentioned by Princess. I would like to clarify an earlier post. I love my family and like to share our trip with them We expect to be traveling with grandkids who might like to write their parents. For those who think that one must not have a life to communicate with their family, I suspect they are the ones lacking a life. Also, it isn't about the money. I can afford to pay for internet service. The issue is one that when someone tells you they value your business while picking your pocket, I object as a matter of principle. I have perks on other lines and will patronize the business that treats me as a valued customer. I no longer believe princess does that. If you wish to get reamed that is your choice. I don't choose that. Art <joker3304(a)nospam.yahoo.com> wrote: about the cutback in the internet >access for Platinum and Elite members, but I did not see any >suggestions to let Princess know about our dissatisfaction with their >arbitrary decision. I am an elite member who does use the internet >and having been on many cruises where the internet access was >exceedingly slow, or worse where it "froze" and you could not log off, >the credit is small. The pursers attitude was that you would>automatically be logged off in about an hour. When you are charged by >the minute, your credit gets used fast. Also, we are taking a 16 day >cruise through the canal in late april. A 7 day cruise has a credit >of $75.00, a 16 day cruise has a credit of $100 for 9 addtional days. >Hardly equitable, especially since I was promised this perk when I >signed up for the cruise. I certainly will consider it seriously when >I cruise next to South America. > >I think people need to express their concerns directly to Princess, > >Mr. Peter Radcliffe, President >Princess Cruises >24844 Avenue Rockefeller >Santa Clarita, CA 91355 > >cc: Joanna Crayon, Director Captain's Circle > >A benefit that was designed to build loyalty does not achieve the goal >when it is arbitrarily removed. > >Art > >no email, just post response no email, just post response |