Royal Caribbean lectures?
in [Cruise Ship]
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From: peter on 11 Mar 2010 13:18 On 3/11/10 6:34 PM, in article 05249179-03c3-4fe7-a8b8-fed4c0c817c7(a)f8g2000yqn.googlegroups.com, "D Ball" <dianakball(a)gmail.com> wrote: >> They're free. It's like complaining about the Yellow Pages carrying >> advertising. > > > They're not free, they are included. > > Diana > No they're not, as they aren't part of the cruise contract. You're not entitled to a map for each port. You're not entitled to any map at all.
From: Stu on 11 Mar 2010 15:20 X-No-Archive: yes On Thu, 11 Mar 2010 19:18:27 +0100, peter <peters25(a)stockton.com> wrote: >On 3/11/10 6:34 PM, in article >05249179-03c3-4fe7-a8b8-fed4c0c817c7(a)f8g2000yqn.googlegroups.com, "D Ball" ><dianakball(a)gmail.com> wrote: > >>> They're free. It's like complaining about the Yellow Pages carrying >>> advertising. >> >> >> They're not free, they are included. >> >> Diana >> >No they're not, as they aren't part of the cruise contract. You're not >entitled to a map for each port. You're not entitled to any map at all. If you knew where you were stopping beforehand, you could of googled the maps, costs you nothing just your time .
From: Kurt Ullman on 11 Mar 2010 15:19 In article <5ifip5lj1mdasd6if11fq709q5j8f1e78t(a)4ax.com>, Stu <info(a)food.foru.ca> wrote: > > If you knew where you were stopping beforehand, you could of googled > the maps, costs you nothing just your time . I buy an old Fodors or some similar book for their maps. It isn't like the Old Fort in San Juan has changed all that much from 2005 to now. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton
From: peter on 11 Mar 2010 15:24 On 3/11/2010 9:20 PM, Stu wrote: > X-No-Archive: yes On Thu, 11 Mar 2010 19:18:27 +0100, peter > <peters25(a)stockton.com> wrote: > >> On 3/11/10 6:34 PM, in article >> 05249179-03c3-4fe7-a8b8-fed4c0c817c7(a)f8g2000yqn.googlegroups.com, "D Ball" >> <dianakball(a)gmail.com> wrote: >> >>>> They're free. It's like complaining about the Yellow Pages carrying >>>> advertising. >>> >>> >>> They're not free, they are included. >>> >>> Diana >>> >> No they're not, as they aren't part of the cruise contract. You're not >> entitled to a map for each port. You're not entitled to any map at all. > > If you knew where you were stopping beforehand, you could of googled > the maps, costs you nothing just your time . Also, on arrival in most ports local tourist organizations will give you free high quality maps, brochures etc. to assist you in deciding what to do.
From: D Ball on 11 Mar 2010 19:18
> No they're not, as they aren't part of the cruise contract. You're not > entitled to a map for each port. You're not entitled to any map at all. You're right, if they didn't give me a map, I couldn't sue for breach of contract. I still don't view the map in the same category as a gift or "freebie." I agree it would be ungracious if I made a comment about a gift, say a complimentary round of drinks or the prize awarded to the trivia winners. By the cruise lines' own business practices, a port map is an expected customer service. A cruise is a *travel and tourism* product, after all. Unless it's a crossing, the seller has advertised ports of call as an integral part of the cruise travel product. The bargain I've made with the cruise line is, I'm going to "leave the driving" to you, and you're going to take me out to sea and, hopefully, to a few tourist destinations. And when we arrive at that destination, yes, I expect to be given a map, just as an area map is usual to a hotel stay, an exhibition map accompanies a museum visit, etc. It's wholly unrealistic to expect a ship to tie up at the pier and say "go, have a nice day" to thousands of people. (And aside from providing expected customer service, I think the cruise line's attorneys and the receiving port would both lodge any number of objections to the "no maps for you" approach. There are significant safety and traffic concerns separate and apart from traveler enjoyment.) I'm a huge proponent of travelers doing their own research. I am not suggesting the cruise line's port map is a replacement for coming prepared. But the fact is, many people aren't willing to or don't have the opportunity to do their homework. And what about the occasion when the cruise line substitutes a port mid-cruise? It always goes over so well when the cruise line says, "so sorry we didn't make the port you wanted, but read the contract, you're not entitled." I'm sure they'd get brownie points for adding, "and while you're reading the contract, note, you're not entiteld to a map of this unexpected port, either." What's the fuss, anyway? I am only asking that they improve something they already do! And it's an improvement that would require a very modest investment in addition to the regular map tweaking that occurs to edit the restaurant and retail ads. Diana |