What are Airline Responsibilities for Mentally Disabled, Adult Accompaniment, International Escort and help Clearing Customs?
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From: BHawk on 23 Apr 2007 12:00 Hello, My wife and I live in the USA. My wife's daughter, Kate (19 years old), lives in the UK. Kate is mildly Autistic. Each year she travels to visit us for a month in the summer. The airlines offer a service to accompany a minor for and extra fee (approximately $200) round trip. Now that Kate is 19 and no longer considered a minor the airlines do not offer an similar accompaniment service. I find this quite strange that there is no accompaniment service for adults. What about similar situations: Downs Syndrome, Mild Alzheimer's or Dementia travelers? Just a month ago I was on a flight. I was seated next to an elderly woman. She seemed fine visually, but the more we talked it was apparent that she suffered from Alzheimer's or some form of dementia. She was fine with her name and what she was immediately doing, like TV or reading a magazine. But she didn't know where she'd been, where she was going or who she was going to meet. The airlines must have worked with the families to make this possible. It's one thing to go from one USA city to another but what about when our daughter travel internationally? She's going to need someone to help her clear customs. What has your experience been with the Airlines and Adult Accompaniment? Regards, Bob
From: Jim Davis on 23 Apr 2007 12:30 X-No-Archive: Yes On Apr 23, 11:25 am, Mike Hunt <postmaster(a)localhost> wrote: > BHawk wrote: > > > The airlines must have worked with the families to make this > > possible. It's one thing to go from one USA city to another but what > > about when our daughter travel internationally? She's going to need > > someone to help her clear customs. > > > Regards, > > Bob > > Did you talk to the airline you want her to travel on? > > From the AA website:http://www.aa.com/aa/i18nForward.do?p=/travelInformation/specialAssis... > > They will assist, but not with connections. I have to agree with Mike Hunt on this one. You don't want to make mistakes with your daughter's welfare. Contact the airline and get the information first hand. "Right from he horses mouth" so to speak.
From: RAK on 23 Apr 2007 14:22
"Mike Hunt" <postmaster(a)localhost> wrote in message news:FPedndBXZ-Z8QLHbnZ2dnUVZ_jednZ2d(a)comcast.com... > BHawk wrote: >> >> The airlines must have worked with the families to make this >> possible. It's one thing to go from one USA city to another but what >> about when our daughter travel internationally? She's going to need >> someone to help her clear customs. >> > Did you talk to the airline you want her to travel on? > > From the AA website: > http://www.aa.com/aa/i18nForward.do?p=/travelInformation/specialAssistance/cogDevDisabilities.jsp > > They will assist, but not with connections. As well as checking with airlines, you could also check with the airports. They meet disabled people at the plane and help them through to the exit (or vice versa). Normally this is for wheelchair people etc, but maybe they would help with your daughter. Example: London Heathrow has this information (admittedly it's a bit vague but they may help you) : http://www.heathrow-airport-guide.co.uk/disabled-facilities.html They also have a link to http://www.flying-with-disability.org/ - maybe there is something helpful there, but again it may be wheelchair focussed. But of course an escort all the way would be ideal. Good luck! -- Posted via a free Usenet account from http://www.teranews.com |